Editing a Customer Sales Order

Sales orders can only be edited if no items have been received from the sales order. If any items have been received, the corresponding sales/receipt must be removed before the sales order can be edited. In this case, the sales order should be closed. See Closing a Sales Order. Closing a sales order will remove all remaining 'quantity on order' quantities from inventory.

  1. From the Customers Menu, select Sales Orders. The Sales Order form will load.
  2. Press the Open button and a popup will appear listing the sales orders for the current period. Select the sales order to be edited and the sales order form will be filled in.

    NOTE: Use the period pull down and search box to facilitate locating the desired sales order.
  3. Make any necessary changes. Item rows may not be changed if some or all have been received.
  4. Press the Save button to save the changes.

When a sales order is saves, the journal entry is re-posted to the database and the quantity on order values are readjusted. This action will not affect the income statement or balance sheet since a sales order represents an allocation of inventory and not an actual sales (monetary transaction).

Related Topics

Customer Accounts

Entering a new customer
Editing a customer contact
Deleting a customer contact
Setting customer payment
Payment terms and credit limits

Sales Orders

Entering a sales order
Deleting a sales order
Closing a sales order