Editing a Customer Credit Memo

Editing an invoice can be performed at any time.

  1. From the Customers Menu, select Credit Memos. The Credit Memo form will load.
  2. Press the Open button and a popup will appear listing the Credit Memos for the current period. Select the credit memo to be edited and the credit memo form will be filled in.

    NOTE: Use the period pull down and search box to facilitate locating the desired credit memo.
  3. Enter any changes, as needed, to the credit memo. If any line items from the credit memo have been shipped, that particular line item cannot be deleted or the SKU changed.
  4. Press the Save button and confirm the action on the confirmation popup.

When an credit memo is edited, the journal entry is re-posted in the database and the quantity on hand values are readjusted. This action will affect the income statement and balance sheet since a invoice represents an actual sale (monetary transaction).

Related Topics

Customer Accounts

Adding a new customer account
Updating a customer account
Setting customer payment terms and credit limits
Checking customer balances

Tax Authorities

Setting up tax authorities
Setting up tax rates

Shipping Estimator

Setting up the shipping estimator
Shipping an invoice

Credit Memos

Entering a credit memo
Deleting a credit memo