<?php
// (c) Copyright 2002-2011 by authors of the Tiki Wiki CMS Groupware Project
// 
// All Rights Reserved. See copyright.txt for details and a complete list of authors.
// Licensed under the GNU LESSER GENERAL PUBLIC LICENSE. See license.txt for details.
// $Id: tiki-live_support_chat_window.php 33195 2011-03-02 17:43:40Z changi67 $

$section = 'livesupport';
require_once ('tiki-setup.php');
include_once ('lib/live_support/lslib.php');
header("Expires: Mon, 26 Jul 1997 05:00:00 GMT"); // Date in the past
header("Last-Modified: " . gmdate("D, d M Y H:i:s") . " GMT"); // always modified
header("Cache-Control: no-store, no-cache, must-revalidate"); // HTTP/1.1
header("Cache-Control: post-check=0, pre-check=0", false);
header("Pragma: no-cache"); // HTTP/1.0
$access->check_feature('feature_live_support');
// This is a generic chat window used by users, operators and observers
// should receive the following parameters
// reqId: the requestId
// role: the role of the user can be (operator,user,other)
// We should receive the reqId here
$senderId = md5(uniqId('.'));
$smarty->assign('senderId', $senderId);
if ($_REQUEST['role'] == 'operator') {
	$lslib->operator_accept($_REQUEST['reqId'], $user, $senderId);
	$lslib->set_operator_id($_REQUEST['reqId'], $senderId);
}
if ($_REQUEST['role'] == 'user') {
	$lslib->set_user_id($_REQUEST['reqId'], $senderId);
	$lslib->set_request_status($_REQUEST['reqId'], 'op_accepted');
}
$smarty->assign('role', $_REQUEST['role']);
$smarty->assign('req_info', $lslib->get_request($_REQUEST['reqId']));
$smarty->assign('reqId', $_REQUEST['reqId']);
$smarty->assign('IP', $tikilib->get_ip_address());
if (!isset($user)) {
	$smarty->assign('username', 'anonymous');
} else {
	$smarty->assign('username', $user);
}
// Display the template
$smarty->display("tiki-live_support_chat_window.tpl");
